We make every effort to ensure you are happy with the products and service you receive from us. In the unlikely event that you are unhappy with your photographs we will make every reasonable effort to correct the problem so please do let us know if you are unhappy for any reason. Our general policy is that without prejudice to your cooling off rights, if you are not satisfied with a product, please return it to us along with details of your contract (date, product, your name) and we will, at our choice and subject to the product being unused and in a resalable condition, either exchange it or provide you with a refund. Please note that...